Frequently Asked Questions
What does Triple Moon Therapy stand for?
Triple Moon Therapy believes in personal and systemic liberation. Healing is a birthright that everyone and everybody is worthy of inheriting. The triple moon symbol represents the three phases of the moon: waxing, full, and waning, which symbolize different stages of life and transformation. The waxing crescent reflects growth and new beginnings, much like the initial stages of therapy where awareness and progress are cultivated. The full moon signifies fulfillment and clarity, paralleling the breakthroughs clients experience as they gain insight and healing. Finally, the waning moon represents moving forward and reflection, akin to the concluding phase of therapy where clients integrate changes and move forward with newfound strength. The cyclical nature of the moon mirrors the continuous process of self-discovery and healing in therapy. Triple Moon Therapy's burning desire is to aid in the achievement of stepping into your full power. Our capacity for healing is truly magical and is entirely capable through embracing every phase of our lives.
What does 333 mean?
The angel number 333 represents and affirms setting plans into action while allowing your personal strength to be your guide. To trust yourself, connect with your optimism and creativity, and honor your intuition.
Diversity Statement
Triple Moon Therapy welcomes diversity including all abilities, races, sexual orientations, genders, identities, and religions. Savannah is committed to promoting equality, understanding, and empathy in her work with clients.
Cost of Services
Triple Moon Therapy is a private pay-only practice to ensure accessible, personalized care without the constraints of insurance limitations—allowing us to focus fully on quality, depth, and client-centered healing.
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Individual Therapy: $150 per 50-minute session
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Couples & Family Therapy: $220 per 50-minute session
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Parent Consultations: Available for parents of minors in individual therapy. These sessions are 30 minutes and cost $75.
Savannah offers a limited number of sliding scale spots, which are currently full. Sliding scale services have specific eligibility requirements. Please inquire directly if you feel you may qualify.
Payment & Cancellation Policy
Payment will be collected the same day of your scheduled appointment. Savannah accepts all major credit cards and is private pay only. Savannah does not currently accept insurance.
Cancelling a session must occur 24 hours before the scheduled session. Any late cancellations or no shows will result in a fee of the full cost of the scheduled session. Savannah understands emergencies and accidents happen, as we are all human. Savannah asks that all clients communicate with her when needing to cancel a session.
Teletherapy
Savannah offers limited slots for online telehealth appointments. Due to online teletherapy sessions not being conducive to every issue or individual client, you will need to discuss with Savannah first about whether teletherapy sessions would be a good fit for you and your needs. Please be aware that due to state licensing board regulations, Savannah can only provide teletherapy services to people residing in the state of Texas.
Good Faith Estimate
Under Section 2799B-6 of the Public Health Service Act, the “No Surprises Act,” you have a right to receive a “good faith estimate” explaining how much your therapy services will cost. Healthcare providers are required to provide clients who do not have insurance or who choose not to use their insurance for therapy services with an estimate of the cost of those services.
• You have the right to receive a Good Faith Estimate for the total cost of therapy services.
• Make sure your therapist gives you a Good Faith Estimate in writing at least 1 business day before your appointment. You may also ask your therapist for a Good Faith Estimate before you schedule an appointment.
• If you receive a bill that is at least $400 more than your Good Faith Estimate you can dispute the bill.
• Make sure to save a copy of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call HHS at 1-800-985-3059.
Client Rights & Resources
You have the right to request and receive a copy of your mental health records.
To obtain your record submit a written request to your provider via email, secure portal, or mail.
This is in accordance to Texas Health & Safety Code §611.0045.
Your provider has 15 days to respond to your written request
according to Texas Health & Safety Code §611.008(a).
Texas Behavioral Health Executive Council (BHEC)
If you have questions about a licensed professional, or wish to make a complaint contact BHEC directly at:
1801 Congress Avenue, Suite 7.300, Austin, Texas 78701
bhec.texas.gov/discipline-and-complaints/ | Enforcement@bhec.texas.gov
1-800-821-3205 | or by using the council's complaint form.
Filing a Consumer Complaint
To file a consumer complaint about mental health services, visit the Texas Office of the Attorney General.
